Send Us An Email
Email us at support@nadinejardin.com. Customer Service will respond to your email within 24 hours. We look forward to hearing from you. If you have any questions, please try our Customer Service Help section.

Nadine Jardin Offices :

– 59 W 35th St, New York, NY 10001, United States
– 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
– 3 A Promenade des Anglais, Nice, France
– 33 Canton Rd, Tsim Sha Tsui, Hong Kong

(347) 762-0996
Support : support@nadinejardin.com

We are processing your order, it will be scheduled to shipped once we have carefully packaged your items and sent them to you.

Nadine Jardin starts processing orders within 12-24 business hours. We’ll send you an email with your tracking information once we ship your order. You will then be able to see each step your order takes in its way to you. Most orders take 1-4 weeks to arrive. Some orders may take more than 6 weeks depending on how busy your local postal services are.

Because we work so quickly to ship you your order, it is usually not possible for us to change or cancel orders once they have been placed. Please check more information regarding returns.

We generally group all your orders into a single shipment, but sometimes to make delivery faster we can send it into multiple shipments.  Your shipment confirmation will indicate when an item ships with its tracking information.

Nadine Jardin accepts American Express, MasterCard, Visa, and Discover Card. We also offer PayPal and Visa Checkout. We do not accept cash, checks or cash-on-delivery (C.O.D.).

We will keep you updated on your order status via email and tracking number. Please allow up to 1-7 business days from shipping confirmation, to have visibility to carrier tracking data and tracking movement. You can also check the status of your order in your account anytime.

Due to security reasons, we do not ship to hotels or P.O. boxes, unless the address is a military (APO or FPO) or university address.

Nadine Jardin  also ships orders internationally.

We offer you 30 days to return your purchase. If you regret your purchase in full, we will return the amount of the goods minus delivery cost. You must pay the return shipping fees and ship the items back unused and with tags in original package.

Returns will be processed within 10 business days from the date we receive your package. Once returns are received, processed and confirmed, please allow 3-10 days for a credit card refund to post to your billing statement. Nadine Jardin store credit refunds will be immediately available after your return is processed.

Returns must be in their original, unused, unworn condition with all tags attached and all packaging included. Pieces sent back after the return period or without original packaging and the security tag attached, will not be refunded. Shipping charges are not refundable. Returns time frames may vary and are indicated with each item’s description. Please ensure that your return is shipped within the returns policy window which is driven off the original ship date of the order. Nadine Jardin returns go to a wide variety of locations. To ensure your refund gets processed, please follow the directions on each product you return.

Important : Late returns will not be accepted past their indicated returns period and will not be refunded.

Nadine Jardin sells out of inventory very quickly; therefore we are unable to process exchanges. If you are dissatisfied with an item, please return the item. Then place a new order online for an alternative product.

As a Nadin Jardin affiliate, you will earn commission on all completed sales through your links and/or network affiliates. It’s easy for you to start earning.
Nadine Jardin offers generous multi-level commissions up to 30% for its affiliates. For details on how to apply please contact affiliates@nadinejardin.com.

We are always looking for motivated and engaged people to work with us.
To apply, please include a cover letter with :